Support

Between the revisions of ShipWeight we are sending out updates if necessary. These are sent out as emails, but you will always find the most updated files in the download section.

To get started as a ShipWeight user you should read the user`s guide. We also have a tutorial that offers some tips and tricks.

If you have any problems using ShipWeight we suggest that you visit the Knowledgebase, where we publish the most common problems that are reported.

You can also get support on all issues regarding ShipWeight by sending an email to support@shipweight.com.

Knowledgebase

The Knowledgebase is a library of tips, troubleshooting advice and current information. It provides documentation as well as different guides and FAQ regarding ShipWeight and is updated regularly.

With powerful search options and the tree view structure, we hope to ensure that our customers receive rapid, accurate and consistent responses.
If there are topics you find missing as a ShipWeight user, please contact us.

Video Tutorials

Also, please check our tutorial videos, showing how to perform basic operations in ShipWeight.