Support System

We would like to introduce our support system for ShipWeight. Have you deleted an item from ShipWeight and would like to get it back? Or are you trying to understand how to create a composite parameter formula, but you don’t understand which syntax to use? Or do you have any other issue with respect to ShipWeight that you need assistance to solve. Check out the Online User Manual and the Frequently Asked Questions – solutions, there might be someone else that have struggled with the same issue you now encounter. If you don’t find the solution to your problem in the Online User Manual or in the FAQ-pages, it is quick and simple to create a new support ticket. When you submit your ticket, you will be able to create an account in our support system where you can follow the development of your support ticket. Our proficient support team are ready to help you as quick as they can.

Picture of the Support Webpage

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